- Cancellations and Refunds
– Clients may cancel their booking before 12 noon of the following day for a full refund.
– There shall be no refund for cancellations after 12 noon of the following day after confirming a booking.
– Cancellations must be requested in writing via email at [email protected] or through the account dashboard (if applicable).
- Changes to Bookings
– Requests to modify bookings must be made before 12 noon of the following day after a booking has been confirmed.
– We reserve the right to deny changes or cancellations due to late requests after advanced preparations have been made to receive clients.
- Contact Us
For questions, email [email protected] or call +256 76 4719211.
